Shipping
-
We ship to the USA, Canada, Italy, Germany, France, Spain and England. Not in any of those countries? We haven’t forgotten about you. We’re working on extending our shipping locations (we’ll keep you posted)
(( Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.)) -
Our team usually requires a period of 1 to 2 business days to pack and ship your entire order.
If you’re in the USA it’ll be sitting in your letterbox in 5-8 days. If you’re elsewhere, it’ll take 7-12 days. Faster delivery is on its way, but in the meantime, it’s worth the wait…promise.
*Please note that all shipping fees are non-refundable.
(If you’re in the USA, we offer free standard shipping on all orders over $80 within the US. This means you'll receive your package within 5-8 business days, depending on your shipping address.
For orders shipping to Canada, Italy, Germany, France, Spain and England, it’ll take 7-10 days.
If you have any questions or concerns about shipping, please don't hesitate to reach out to us. We're here to help!)
-
We offer free shipping for orders over $80. And the shipping cost is $15 for orders under $80
-
To ensure we can assist you promptly, please send an email with "urgent help" and your order details to hello@gymoon.com within the next 2 hours after purchasing if you need to make any changes or cancel your order before processing. We're here to help!